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L’optimisme comme norme organisationnelle

Abstract : Faced with difficulties or obstacles, individuals react differently from each other: some are discouraged and give up immediately, others rather persevere. One of the explanatory factors for these differences is optimism. In organizational environment, optimism leads to many benefits in terms of commitment to the work, performance, which leads to think that line managers expect their subordinates to be optimist and that optimism can be normative. Three samples responded to an optimism/pessimism questionnaire, each group being confronted with one of the three main paradigms usually used to highlight the existence of a social norm. Results effectively show that line managers expect their subordinates to be optimist, and that these subordinates are aware of this expectation, showing optimism as well spontaneously as to be positively appreciated. Such data are in line with the hypothesized normativity.
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Submitted on : Tuesday, February 6, 2018 - 11:21:03 AM
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Bernard Gangloff, N. Malleh. L’optimisme comme norme organisationnelle. Psychologie du travail et des organisations, Elsevier Masson, 2017, 23 (3), pp.197 - 211. ⟨10.1016/j.pto.2017.05.001⟩. ⟨hal-01701840⟩

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