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Faire face aux difficultés en situation professionnelle : vers la normativité des stratégies ?

Abstract : Faced with difficulties or obstacles, individuals react differently from each other: One of the factors indicating such differences deals with coping strategies. In organizational environments, problem-focused and seeking social support coping seem to lead to many benefits, in terms of commitment to work or performance, which leads to think that line managers expect their subordinates to adopt, to face with difficulties they encounter, such strategies, and that these two strategies can be normative. Three populations answered a coping questionnaire, each population being confronted with one of the three main paradigms usually used to highlight the existence of a social norm. Results effectively show that line managers expect their employees to preferentially use problem-focused coping and seeking social support coping, and that these subordinates preferentially use these two strategies, as well spontaneously as to be positively appreciated. Such data are effectively in line with normativity.
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Submitted on : Friday, February 9, 2018 - 4:36:22 PM
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Bernard Gangloff, Neila Malleh. Faire face aux difficultés en situation professionnelle : vers la normativité des stratégies ?. RIMHE : Revue Interdisciplinaire Management, Homme(s) & Entreprise, Association pour la recherche interdisciplinaire sur le management des entreprises, 2017, 26 (2), pp. 3-25 ⟨10.3917/rimhe.026.0003⟩. ⟨hal-01705693⟩

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