L’universalité d’un outil de gestion en question cas de la Balanced Scorecard dans les Administrations de l’État.

Abstract : A balanced scorecard is a management tool that provides senior executives with a periodic assessment of how well their organization is progressing toward achieving its strategic goals. The concept was introduced in the early 1990's by Robert Kaplan and David Norton, and bas grown in popularity ever since. This thesis focuses on implementing Balanced Scorecard in French government agencies. It provides a theoretical approach to analyse design and usage of Balanced Scorecard concept. Results we have achieved from the case studies of implementing Balanced Scorecard in public sector organisations emphasize strengths and weakness of this tool. They also contribute to the understanding of strategic management in government agencies particularly alter the introduction of a new performance-oriented budgeting system (Constitutional Bylaw on Budget Acts - LOLF).
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Manel Benzerafa Alilat. L’universalité d’un outil de gestion en question cas de la Balanced Scorecard dans les Administrations de l’État.. Gestion et management. Université Paris 10, 2007. Français. ⟨tel-01739325⟩

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