Les effets de la pleine conscience sur l'expérience et les pratiques managériales : élaboration d'un mécanisme explicatif

Abstract : The purpose of this research is to develop a mechanism to explain how mindfulness affects how middle managers experience and carry out their managerial role. We first reviewed a corpus of literature on mindfulness and middle and first line managers. The research question arises from a twofold observation: firstly, existing research into mindfulness and management does not offer an explanatory approach to the relationship between mindfulness and its impact in organizations and, secondly, the research on mindfulness has not examined the leadership practices of middle managers. Our research follows an interpretative paradigm and develops an abductive approach in order to propose a grounded theory as suggested by Glaser and Strauss (1967). We applied a hybrid exploratory and quantitative approach based on case studies and action research implemented through a protocol of mindfulness development of thirteen managers in two different organizations. This enabled us to classify the perceived effects of mindfulness on managerial perceptions and practices and to propose an explanatory mechanism for how these effects come into play. This mechanism shows how mindfulness can free managers from reactive behavior patterns at work, allowing them to develop their emotional intelligence, reduce stress levels and gain greater self-confidence. By changing the participants’ experiences as managers, mindfulness changed their managerial practices in three key areas: they learned to communicate in a less conflictual manner and listen more to their professional entourage, they tend to delegate more and have developed closer relationships with their teams, and they have improved their ability to organize and prioritize their work. These changes were corroborated by their teams who reported improved motivation and well-being as well as less work-related stress. The research underscores the influence of mindfulness on the day-to-day experience of managers, the importance of taking into account emotions in the workplace and the need to give managers working under strong professional constraints greater liberty.
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Submitted on : Thursday, March 29, 2018 - 4:00:45 PM
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Michaël Roux. Les effets de la pleine conscience sur l'expérience et les pratiques managériales : élaboration d'un mécanisme explicatif. Gestion et management. Université Paris Nanterre, 2017. Français. ⟨tel-01753382⟩

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